Payment information is available on the Payment history screen. Click your name in the upper right-hand corner and then Company account.
 

The Payment history screen can only be accessed by account administrators.

On this screen you will find the following columns:

  • Period: This column indicates the validity of the plan according to the payment of the contracted plan.
  • Amount: This column indicates the amount charged or to be charged.
  • Payments: This column indicates the payment method chosen by the customer. Currently, there are two options: invoice or credit card.

Where can I find the invoice number?

You need to contact us. Please send an email to help@runrun.it

My credit card has been cloned, stolen, blocked, etc., and I need to change the payment method. How is that done?

  1. Click on your name in the upper right-hand corner of the screen.
  2. Click "Company Account."
  3. Click "Update payment method".
  4. Select the form of payment and its desired frequency.
  5. Confirm your company data.
  6. Click "Save".  

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