Before you open new tasks, you should register on Runrun.it the main tasks your team performs - or everyday tasks done by your employees.
So, click on “Admin” on left side menu, then “Task types”. Click “Include type” and don’t forget to estimate the average time to do a task of this type. When receive it, the responsible may revise the estimate effort according to its complexity.
The effort estimates gives the manager information to check if your expectations about the time spent on tasks by the team are behind, beyond or within reality. In addition, it also impacts your RR-Rating.
If you have already created task types, you can now add a new task!